Are you looking for an easy tool to manage supplier complaints & non-conformance?
By putting in place a robust supplier non-conformance management system you can benchmark suppliers and drive them to deliver better quality. Use the Supplier Complaints Management module of Shopfloor-OnlineMES software to:
Record issues and all related information
Automatically notify various people / groups
Enforce the business process to manage the complaint through to resolution
Develop a history of issues against each supplier to assess performance