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Quality Operations

Meet customer demands, ensure compliance and lower the cost of quality


How it works:

Shopfloor-Online MES holds the Quality Control Plan and all quality checks are recorded in the system giving visibility of issues, data for Continuous Improvement (CI) and supporting customer audits. The SPC module allows for better process management with real-time trends and alarms, measuring process capability, and ultimately assuring quality. The MES delivers accurate data to investigate root causes and manage concerns.


Quality Operations

Quality Quality

Quality management software allowing data to be collected at the line or in the lab. Issue reminders to operatives, enforce the quality control system, respond to issues and measure conformance.


The tools to measure process variation, understand process capability and reduce the impact of process variation. Visualise SPC charts and add SPC data to conformance certificates.

Process Monitoring Process Monitoring

Monitor process parameters with the built-in historian of Shopfloor-Online MES. Chart data. Gain deeper insight into the process. Enhance traceability.

Links to Documents Links to Documents

Quickly access all the documents you need e.g. SOPs, CAD drawings, product specification documents, quality procedures. Ensure everyone is working from the latest revision.

Concerns & CAPA Concerns & CAPA

Speed up the resolution of non-conformances. Record, track and document non-conformances through to resolution.

Customer Complaints Customer Complaints

Record, investigate and manage customer complaints. Improve the speed of resolution. Develop accountability and best practice. Improve customer satisfaction.

Supplier Complaints Supplier Complaints

Drive greater suppliers’ performance. Record, investigate and manage supplier non-conformances. Create a paperless record to support the complaint. Manage claims.