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Software Support Engineer (UK based)

Preferably with previous experience in a technical support role

 

Be part of a highly skilled and dedicated team.

We welcome applications from experienced Support Engineers or recent Graduates with an IT related degree are welcome.

Role

  • Troubleshooting and investigating problems in complex systems that are deployed in live manufacturing environments
  • Interacting with customers by telephone and via email
  • Assisting the Project Team with Project Implementations as required

Requirements

  • Knowledge of manufacturing IT
  • Knowledge of MES
  • Technical skills/knowledge (particularly database SQL, SPs)
  • Experience of formulating customer requirements
  • Experience of designing solutions
  • Project Lead/Management experience

Benefits

  • Competitive salary
  • 8% Non-contributory pension
  • Laptop provided
  • Free car parking
  • Lunch provided
  • Relocation package if required
 
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