LNS Research: Traceability as part of an Operational Excellence strategy

The questions answered and topics explored in this Research Spotlight are:
  1. What are the top strategic objectives and associated operational challenges for manufacturers today?
  2. What are some important customer perspectives on quality and responsiveness?
  3. What role does product traceability play in meeting customer expectations?
  4. How has one example company made significant improvements in these areas?
  5. What can I learn from other companies successfully executing on these challenges?

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