GTECH increases efficiencies in gaming machine manufacturing


"Shopfloor-Online provides us with a world-class measurement system so we can highlight inefficiencies and address them immediately."
Steve Wheeler, Senior Manufacturing Manager


Build validation and compliance

GTECH needed a system that would improve its ability to deliver highest compliant products. A machine’s cabinet is fitted with a number of sub-assemblies and individual components (hardware and software) that are tailored to each customer so that it complies with local gaming industry regulations and customer specifications (e.g., language, currency).

Non-conformance management

The company wanted to improve non-conformance management, reduce errors linked to manual data entry and be able to track defective parts back to their suppliers.

Plant and workforce performance

GTECH had no reliable way to measure performance and data was always available too late.

Shopfloor-OnlineTM MOM solution

GTECH chose the Lighthouse Systems Shopfloor-Online MES, based on its comprehensive functionalities, cost-effectiveness, and proven track record with many large, multi-national companies.

The MES replaces a mix of system of paper records and a stand-alone access database.

Meeting Traceability & Quality requirements

For every machine, the work order and the bill of material are imported in Shopfloor-Online, the system then schedules the work and releases parts to production.

Throughout the production process:
  • at each sub-assembly area, operators scan the serialised number of consumed parts to validate them against the BOM, 
  • the warehouse supplies parts as they are being required by the sub-assembly areas
  • quality checks are performed on in-coming parts, semi-finished and finished products, from goods-in to shipment, these include functional tests.
  • GTECH is able to provide its customers with an electronic build record (EBR) for every machine.

Monitoring performance

  • Shopfloor-Online tracks each job from start to finish. Exceptions, rework and scrap are logged in the MES system. 
  • Operators can visualise their daily target, availability and performance.
  • GTECH has a clear view of man-hours, downtime and overall equipment effectiveness (OEE).

Key benefits

GTECH customers are provided with full traceability – the full build history of every gaming machine is available in Shopfloor-Online, by work order or serial number. Reduction of errors and of subsequent customer complaints - Only cabinets fitted with the correct parts (up to 400) can make it to the final quality checks. The system enables management by exception.

Real-time plant performance visibility – Shopfloor-Online provides a complete view of plant activity, work orders in progress, man-hours, downtime, rework and scrap, and OEE.

5 % productivity increase – the combined savings on paper records (time spent as well as storage) and operational improvements made thanks to better plant visibility delivered an estimated 5% productivity increase to GTECH.


GTECH is a leading commercial operator and provider of technology in the regulated worldwide gaming markets, providing a comprehensive suite of gaming products, including machine gaming systems, interactive sports betting, and lotteries. It designs, manufactures and distributes top performing games, cabinets, central systems and associated software to legal gaming markets around the world through its SPIELO product brand.


"Shopfloor-Online provides us with a world-class measurement system so we can highlight inefficiencies and address them immediately."
Steve Wheeler, Senior Manufacturing Manager